Frequently Asked Questions

Everything you need to know about your Abby & Evie shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the product description.

Do you ship internationally?

Yes, Abby & Evie ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna.

How should I care for my Abby & Evie garments?

To ensure the longevity of your fashion pieces, we recommend following the care label instructions on each garment. Generally, washing in cold water and hanging to dry is best for preserving fabric quality.